Author Archives: Kris Hansen

Major banking systems outages:  How to Recover, How to Avoid

Major banking systems outages: How to Recover, How to Avoid

Banking outages are not fun.  Customers without banking services are not happy.  The impact of a major systems outage is both direct based on deals not booked and services not provided and indirect — reputational.  I probably don’t need to spend much time convincing you that banking outages are unpleasant, so let me focus more… Continue Reading

Strategic Lipstick: The Art of Achieving Both Long and Short Term Project Objectives

Strategic Lipstick: The Art of Achieving Both Long and Short Term Project Objectives

We all know the rhetorical expression about pigs and lipstick.  The conventional thinking seems to be that if you have a lipstick project, it’s all about the lipstick and let’s forget about the pig entirely.  My thinking is that a lipstick project is a great opportunity to be strategic in an agile way. There is… Continue Reading

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