Banking Enterprise Functionality – Why isn’t there an app for that?

Six decades into the computer revolution, four decades since the invention of the microprocessor, and two decades into the rise of the modern Internet, all of the technology required to transform industries through software finally works and can be widely delivered at global scale. A great quote from Marc Andreessen from his article Why Software… Continue Reading

Connecting with Clients – Virtualizing the Human Touch

Connecting with clients is perhaps the biggest challenge facing financial services today. Banks are fond of using terms like “Stickiness”  and “Share of Wallet” to define the relationship they are trying to create with their clients. Current processes have unknown, and in some cases outsourced, call centre resources contacting existing clients with the offer of… Continue Reading

US Chip and Pin:  The Metric System All Over Again?

US Chip and Pin: The Metric System All Over Again?

  I have grown up in the confusing world of metrication, where standards and numbers have strange and unusual associated values.  Now, for some reason I have ended up using metric for many measurements but imperial measurements for others.  For speed I like kilometers per hour, for distance as well unless I’m running then I… Continue Reading

Transformation is Dead.. Long Live Transformation!

The death of financial services transformation is upon us.  People are growing tired of the large, cumbersome, bureaucratic initiatives that promise complete a complete shift in business operating models and then deliver either the same capability or even less but with more modern buzz words. The term “transformation” has become a loaded one in many organizations.… Continue Reading

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